FAQ

1. What is Vevivo?

Vevivo is a social networking app where users can meet other users with common interests and passions. A user can create a meet-up he/she is interested in and let other

users join and vice versa. Our goal is to enrich the social lives of our users. By creating and joining meet-ups of all sizes, users can meet new people while pursuing their interests. We therefore correlate meet-ups with a better social life. 
Our vision is for Vevivo to become a tool that people use daily for meeting their friends, meeting new people from their communities, pursuing their hobbies and trying new ones.

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2. How can I use Vevivo?

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1. Create an account or sign up with Facebook or Google.

2. Create your profile:

3. Upload a profile picture.

4. Write a short bio about yourself.

5. Choose what interests you are interested in.

6. Choose the maximum distance you are interested in, as it will filter the meet-ups you can view in the feed.

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3. How do I create a meet-up?

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1. Select the “plus” icon at the bottom center of your navigation bar.

2. Select the meet-up type such as bowling, cinema etc.

3. Write a title for your meet-up and a small description.

4. Choose the location of your meet-up, as well as the date and time.

5. Choose for how many people this meet-up is.

6. Choose what genders you want to include this meet-up.

7. After you are done press “Let’s do it” to publish your meet-up.

8. You can approve or decline a user who has shown interest in your meet-up from the notifications page.

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4. How do I join a meet-up?

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1. Based on your preferences, you will see relevant meet-ups in your feed.

2. Find a meet-up you are interested in from your feed.

3. Click the “Let's do it” button so that the host user can be notified of your interest.

4. When the host accepts your request you should receive a notification and also view it in your meet-ups tab in your profile page.

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5. Can I use Vevivo anywhere around the world?

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Vevivo is currently Beta tested in Cyprus and Greece. We shall be rolling it out internationally soon enough in which case you can be notified of new locations where you could use it.

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6. Can I search for a specific person?

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No, you cannot search for a specific person, but you can find all of your friends at the conversation page.

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7. What is the minimum age requirement?

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The minimum age requirement to use Vevivo is 18 years-old. Age limitation might change based on the legal requirements of the country where you are using it.

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8. Can I use profanity? Can I use explicit language? Can I curse?

No, we do not approve the usage of profanity of any sort within the app.

9. Can I upload nude or topless pictures?

No, you can't upload topless or nude pictures, nor any pictures that contain graphic content.

10. I can't login.

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If you are having trouble logging in to your Vevivo account double check that you are using the correct email address and password. If your password is not working, try the option "forgot my password" in the log-in screen and complete the steps to reset your password. If the problem persists, please contact customer support.

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11. My account was banned.

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If your account was banned it is because you have violated our terms and conditions, and after a review of these breaches it was deemed as an appropriate action. If you have further questions, please contact customer support.

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12. How do I change the email address associated with my account?

You can't change the email address associated with your account, but you can create a new account with your new email address.

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13. What is a meet-up?

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A meet-up is the main tool you will use in Vevivo to find other users. You can create a meet-up based on your interests. You can create a meet-up by clicking on the plus button at the bottom of your screen and filling up the required fields.

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14. How do I send a message?

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In order to send a message to another user you have to find their profile from a meet-up or from a Hub.

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15. How do I edit my profile?

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To edit your profile, you go to settings and click on "edit profile". You can change your profile picture and upload or delete other pictures. You can edit your bio and your search settings as well.

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16. How do I delete my account?

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To delete your account:

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a) Open the Humberger menu

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b) Navigate to the "Settings" page

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c) Under the "Account" Tab there is a button "Delete Account"

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Our support team will delete the account along with personal data and photos within 90 days. Remaining data, which includes: meet-ups created, hubs created, comments and messages will be anonymised.

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17. Can I add music to my profile?

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Unfortunately, you cannot add music to your profile yet, but it is a feature our techies are working on.

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18. How can I change my search preferences?

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Go to Settings, select Account and scroll down until you find the options to adjust the age, gender and distance from the users you are looking for.

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19. Is there a verification badge?

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There is no verification badge yet.

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20. Can I delete a message conversation?

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You can delete the content of a conversation by selecting and swiping to the left the conversation. You can then select if you want to delete the content of the conversation or you can choose to unfriend the user.

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21. How can I choose when to do a meet-up?

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While you are creating a meet-up, you will have the option to choose the time and date that you want to do your meet-up.

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22. How can I cancel a meet-up I made?

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To cancel a meet-up, follow the steps below:

1. Go to your Profile page.

2. Select the request you want to cancel.

3. Click on "cancel" meet-up.

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